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Learn precisely what you want to know.
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ITCAP has built an extensive content library around a single focus: customer need.
With more than 900 industry skills courses available in degree and non-degree options,
chances are we have a program that meets your performance goals. If not, we'll
find one. Or create one.
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Our library of courses can be customized to meet your specific company criteria. What's
more, ITCAP can design, instruct and assess a single course – or a multi-tiered
program – to accomplish finely honed corporate objectives.
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Content scope is deep and wide.
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Industry standards. Company proprietary programs. Client staff trainers.
ITCAP is equipped to provide expert collaboration however broad or specific your education initiatives
might be. We support academic degree-based learning, non-credit training,
and career-track internal advancement programs.
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Our range of curricula includes:
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- Conflict Resolution
- Communication Skills
- Computer Systems & Applications
- Customer Service
- IT Technical & Telecommunications
- Leadership
- New Hire Orientation
- Management Development
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- Paralegal
- Performance Management
- Professional Development
- Project Management
- Quality Assurance
- Sales
- Safety
- Sexual Harassment
- And many more…
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Content evaluation keeps us thinking.
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Was the right material covered? Was it understood? Has performance improved?
Has the business changed for the better? Are any factors requiring a content change?
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Training needs are dynamic. Content must connect to business outcomes.
Your workforce deserves a learning program that meets their changing environment.
Not just a one-time success. ITCAP conducts content evaluations and audits
trainee populations to verify that material is up-to-date, understandable, comprehensive,
effective, and relevant.
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